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About Us

Opus Research provides news, views, market quantification, trend analysis and thought leadership on the voice biometrics and Recombinant Communications (RC) market including exclusive insight vital to the growing ranks of application developers and solution providers growing out of a diverse set of domains that include contact center automation, mobile services, social media, cloud computing and communications management.

Opus Research interacts with its clients through three distinct channels:

  • Advisory Service — Primary offering is our subscription-based Advisory Service in which clients gain access to our forecasts, market models and analysis, which support strategic planning, business development and go-to-market tactics.
  • Consulting Services — Providing clients with in-depth research and analysis related to specific business issues that they face in the interactive services sector.
  • Industry Events — Opus Research develops, produces and participates in a multitude of successful and informative events.

Research & Analysis

Opus Research market models and analysis support strategic planning and go-to-market tactics for providers of core technologies (software and services for Recombinant Communications and application development). We have compiled a mature and tested knowledge base and forecasting tool in the areas of voice, directory and identity-based application infrastructures and mediated services to provide clear guidelines for success in an ever-changing RC landscape.

Surveys & Market Trends

Opus Research conducts intensive qualitative and quantitative research of service providers, vendors and end users. Through consumer surveys and executive interviews, we investigate the key factors that impact success, including competitive forces, growth drivers, potential obstacles, technological, and regulatory issues and trends.

Contact: For more information about our reports, research or becoming an Opus Research client.
Pete Headrick
Director of Business Development
E | pheadrick@opusresearch.net
P | 1-415-904-7666

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