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Announcing VBC London 2014: The Voice Security & Authentication Conference

2014 July 24

300x250VBC_London_2014Opus Research returns for VBC London 2014 (November 18-19, The Tower Hotel) to showcase a broad array of technologies that support simple, secure and trusted communications over the web, mobile phones and tablets.

Dubbed “The Voice Security & Authentication Conference,” VBC London 2014 brings together executives and decision-makers who are integrating voice into multi-layered and multi-factor communications for authentication and security fabrics.

These are exciting times for voice biometrics solutions providers, with Barclays rolling out “passive” voice-based authentication to its entire customer base, and rapid-fire introduction of services that combine voice with other biometrics on mobile devices.

VBC London 2014 will provide a single venue for attendees to take stock of solutions designed strengthen the bonds of trust between enterprises, government agencies and their customers and constituents.

This leading global industry event features case studies and real-world implementations that use voice biometrics, in conjunction with other technologies — including risk analytics, facial recognition, phone-printing and other device signatures — to lower the incidence and impact of phone-based fraud while making the world safe for mobile commerce, transaction authentication and cloud computing.

It’s where enterprise decision-makers convene:

  • To learn how your company, department, or agency can carry establish trusted lines of communications over the phone or Web
  • To identify secure, yet convenient ways to prevent fraudulent access to enterprise data or private networks
  • To determine how partners or competitors employ the latest multi-factor authentication technologies to pursue their mobility strategies
  • To see the latest products and services from a growing array of solutions providers

Attendees from past events include representatives from: Accenture, Barclays, Google, Citi, Wells Fargo, Standard Chartered, Australian Tax Office, Vodafone, Intel Corporation, Banco Santander, ING, HSBC, BBVA, Lockheed Martin, JP Morgan Chase, T-Mobile, RSA, UBS, DBS, OCBC, Raiffeisen Bank, Microsoft, Fidelity, Atos, MasterCard, Visa, American Express, IBM, Betfair, France Telecom, Standard Life, RBS, Unisys, Investec, Vanguard, L-1, and many more.

When registering be sure to take advantage of the “Super Early-Bird” rate (£349.00) to save 50% off full conference price (ends August 15th).

Sensory Unveils Multi-Modal Biometric Authentication for Mobile Devices

2014 July 2
by Derek Top

Sensory-Voice-Technology-Heralds-Truly-Hands-Free-Mobile-Device-Operation-2In the ongoing effort to get beyond passwords as a base form of authentication, speech processing company Sensory has developed a combined face and voice biometric authentication mechanism for mobile devices.

The technology suite, called TrulySecure, is devised to allow secure access and authorization without requiring users to touch devices to make them work.

Given the widespread use of smartphones and tablets, the multi-modal biometric technology is built upon the company’s flagship brand TrulyHandsfree which enables secure device activation by single “wake-up” words or simply to carry out an order.

The addition of face recognition with speaker verification to authenticate a specific individual “provides a high level of security, while still being convenient and fast enough that people will use it,” says Todd Moser, CEO of Sensory in the statement.

By utilizing the existing microphone and camera available on most smartphones and tablets, there is no additional hardware costs, says Sensory, and at the same time improves accuracy authentication with the multi-modal approach.

Here’s a look at Sensory’s TrulySecure product:

SpeechPro has also developed a multi-modal product, combining both voice and facial recognition.

Like SpeechPro, TrulySecure also includes a liveness testing feature in order to prevent hackers from beating the system with photos.

SpeechPro To Offer VoiceKey Platform Through Avaya’s DevConnnect MarketPlace

2014 June 12

avaya_testedVoice security specialist SpeechPro announced this week plans to make available its voice biometric platform, VoiceKey, through Avaya’s DevConnect, an online marketplace for customers to integrate third-party products and solutions.

Through the DevConnect program, Avaya provides customers a wide range of technical access and support for the Avaya Aura Experience Portal. The partnership will help expand the reach of VoiceKey as a means to authenticate the identity of individuals and secure customer information.

In achieving compliance with the Aura Experience Portal, “SpeechPro’s VoiceKey solution has undergone rigorous interoperability testing,” said Eric Rossman, vice president of developer relations for Avaya in the announcement. “By working with companies like SpeechPro to ensure compatibility, Avaya customers can choose from hundreds of third-party applications and deploy them with confidence.”

Last year, SpeechPro announced a partnership with Voxeo, an Aspect company, with the VoiceKey Intelligent Voice Authentication solution for IVR services. 

Leveraging over 18 years of experience in voice processing and forensic audio analysis, SpeechPro has also developed a multi-modal product, VoiceKey.OnePass, combining both voice and facial recognition. The company claims to achieve a very low “equal error rate” (EER) in a test lab. As a proprietary authentication method, the product also supports liveness testing, the ability to serve up digits in a random order to ensure the authentication attempt is not recorded.

VBC-SF in Review: Growth Through Partnerships that Promote Trust

2014 May 22

125x125VBC_SF__14-15_2014The key take-aways from the intense day-and-a-half I spent at Voice Biometrics Conference-San Francisco surfaced in presentations by core technology providers, accompanied by their partners. Separately and together, speaker/partners made the case that biometric-based technologies are being integrated into fraud prevention and mobile authentication implementations around the world. More importantly, they demonstrated that go-to-market partners and incumbent security infrastructure providers play the important role of integrating voice biometric technologies into solutions in ways that leverage existing investments in contact center, risk mitigation and security infrastructures.

Announcements and news releases emanating from VBC validate these observations. A case in point is this press release from Pindrop Security and AGNITiO. The Passive Detection flavor of AGNITiO’s flagship product, KIVOX, has been integrated into Pindrop Fraud Detection System 2.0. Put into commercial-eze, AGNITiO’s Voice iD™ is now ships with Pindrop Phoneprinting™ technology, which the two companies position as an “end-to-end solution that meets the ease of use and privacy needs of customers and security demands of enterprises.” Bear in mind that AGNITiO’s engine is already integrated into Verint’s Actionable Intelligence® line  of contact center products by virtue of Verint’s acquisition of Victrio. The white label formula is working.

In a closely related story, TrustID, another leading provider of phone verification technology, announced its partnership with Nuance Communications, to incorporate voice biometrics-based caller identification technology into contact center fraud prevention infrastructures. The trend is clear. Using an individual’s voice “in the background” as a mechanism for assessing whether a caller is the person he or she claims to be strengthens fraud loss prevention tactics in measurable ways. It has a built in ROI when taking ongoing investment into account.

Voice biometrics have an important role to play in securing mobile devices, applications and, eventually, transactions. Mobility is the other opportunity are where partnerships among technology and infrastructure providers are taking shape. As David Harding, chief technology officer and vice president of ImageWare Systems (IWS) suggests in this presentation at VBC-SF, the rapid proliferation of smartphones is driving demand for multi-modal biometrics. As Harding points out, people everywhere are using smartphones as convenient replacements for personal computers. Use cases span business, as well as personal applications creating an acute need for stronger authentication and assurance that the device has not fallen into the hands of a criminal. Harding observes that “multi-modal biometrics will become as ubiquitous as smartphones,” noting that the devices are always present and hooked-up to the Internet. More importantly, with their cameras, touch screens and fingerprint readers, Harding calls them “the perfect biometric capture device.”

At VBC, SpeechPro announced that it is providing voice biometrics capabilities for IWS’s GoCloudID™, GoMobile Interactive™ and pillphone® products, and that its VoiceKey technology has been integrated into IWS’s core Biometric Engine to assure flexible deployment options, embracing cloud-based as well as embedded resources. This type of flexibility is one of the benefits of partnering.

SpeechPro was not alone in announcing mobile offerings in conjunction with security specialists. On Day 2 of VBC, AGNITiO’s co-founder Emilio Martinez was joined by François Grenier, telecom solutions business manager at Oberthur Technologies (OT).   Emilio provided a lead in to François’ presentation by debunking many of the prevailing myths that stand in the way of broad adoption of voice biometrics. He made the point that concerns about accuracy, replay attacks and other forms of spoofing and vulnerability to data hacks are overblown and have been addressed by today’s solutions. With those challenges behind us, AGNITiO forged relationships in the broader community of the FIDO Alliance, which has raised the profile of firms striving to replace vulnerable PINs and Passwords with more robust and easy-to-use authentication methods.

OT has integrated AGNITiO’s KIVOX Mobile into the Oberthur m-Wallet offering. It was demonstrated at CARTES 2013 exhibition in Paris. Using the passphrase “My voice is my password” individuals can unlock applications on their smartphones or gain access to sensitive data. The key selling points are that voiceprints are not stored in a centralized database; instead, the voice patterns are stored on a SIM card. The approach is two-factor by definition (voice and pass phase) and that it is “revocable,” meaning that the passphrase can be changed if there is concern that the trusted link between a service provider and the person in possession of the device has become suspect.

Grenier enumerated the strong points of mobile, multi-factor authentication in his presentation about the “My Voice is My Password” service. OT’s imprimatur on the joint offering can go far to allay concerns from the security officer community. Support in the marketplace from long-time security specialists like IMS and OT represents a true vote of confidence for voice biometrics.

This, in turn, sets the stage for robust growth for multi-factor authentication and fraud prevention solutions that integrate voice biometrics.

Voice Biometrics Conference 2014 – San Francisco

2014 May 19

Voice Biometrics Conference San Francisco – May 14-15, 2014

The Fairmont Hotel, San Francisco, CA

Agenda & Presentations

Last week in San Francisco, top analysts, industry experts, interested prospects and successful implementers met to hear keynote presentations and panel discussions about the bright future and best uses of voice biometrics and related technologies to reduce fraud loss and provide better, more personalized and highly secure conversations. Hosted and produced by Opus Research.

Sponsors

VBCSF_sponsors

Wednesday, May 14, 2014

1:30 PM – 1:45 PM
Voice Biometrics: Beyond the Basics
Opus Research’s founder, Dan Miller, will introduce a new framework for understanding the potential of voice biometrics and companion technologies to foster secure, trusted personalized communications and commerce.
Speaker: Dan Miller, Senior Analyst, Opus Research
View Presentation

2:00 PM – 2:30 PM
By the Numbers: A Look at the Multi-Million Dollar Phone Fraud Industry
Whether it’s repeated attacks into financial institution call centers, targeting individual employees or consumers directly, fraudsters are relentless in pursuing phone fraud schemes. Pindrop Security presents the latest data on the financial impacts and the current methods and motives of fraudsters.
Speaker: Vijay Balasubramaniyan, CEO & Co-Founder, Pindrop Security

2:30 PM  -  3:00 PM
Reducing the Impact of Data Breaches on Financial Institutions
Banks and card issuers are vulnerable to the retail sector’s data breaches which end up as fraud and customer impact at their door. With industry experts saying Target and Neiman Marcus are just the tip of the iceberg, what can be done? Learn how financial institutions are using a special application of voice biometrics to reduce the impact of data breaches.
Speaker: Mark Lazar, Global Vice President, Verint Enterprise Intelligence Systems

3:30 PM  -  4:15 PM
The Future of Secure, Mobile Authentication
Mobile devices have the potential to be the universal device to make authentication stronger. But a host of challenges stand in the way for mobile security platforms. What are the key enablers and how does voice fit into a comprehensive mobile security strategy?
Speakers:
Kayvan Alikhani, Senior Director of Technology, RSA
Paul Burmester, Chief Executive Officer, ValidSoft
Emilio Martinez, Chief Execuitve Officer, AGNITiO
Larry Koved, IBM Research

4:15 PM - 5:00 PM
Keynote Case Study: U.S. Bank
Mobile devices are increasingly the most common — or even exclusive — channel where consumers interact with banks and financial institutions. Hear how a multinational financial services firm is implementing voice security into its mobile banking strategy.
Speaker: Beth Gallagher, VP, Payments Innovation, U.S. Bank
View Presentation

Thursday, May 15, 2014

9:00 AM - 9:45 AM
Keynote: Banco Santander Mexico
With more than 3 million monthly calls into contact centers, Banco Santander Mexico is using voice biometrics as a means to identify and authenticate banking customers rather than relying on passwords or knowledge-based questions. The new strategy helps better serve customers, streamline operational efficiencies and save money.
Speaker: José Ignacio Zorrilla, Executive Director of Channels, Banco Santander Mexico
View Presentation

9:45 AM - 10:15 AM
Case Study: Fraud Detection at Major Card Issuer
Learn the methods and results at one of the largest voice biometric implementations for fraud detection. At this major card issuer, voice biometrics has been very successful in stopping fraud attacks, reducing losses, deterring fraudsters, and understanding fraudster patterns. Learn the critical factors in operating at scale with large call volumes and fraudster databases.
Speaker: Vipul Vyas, VP Sales, Fraud and Identity Solutions, Verint Systems

10:15 AM - 10:45 AM
Identity-As-A-Service and Pay-As-You-Go
Overview of the mobile biometrics user authentication market: What biometrics are available on mobile platform at present & what’s reliable? Why OOB & multi-modal authentication? Use case of algorithm and hardware agnostic, plug-and-play enterprise adoption of IDaaS that can be deployed globally as an end-to-end or modular solution
Speaker: David Harding, CTO, ImageWare Systems
View Presentation

11:00 AM - 11:45 AM
Implementation Considerations – Enrollment, Authentication and Mobile Security
A wide-open panel discussion addressing the questions that implementers find most interesting: What’s the best way to enroll individuals for large-scale implementations? Will there be global standards for voiceprint storage/sharing? How do you overcome replay attacks? How do you deal with differences in quality across mobile vs. landlines vs. VoIP? And many more.
Speakers:
Noel Grover, CEO, VoiceIT
Ravin Sanjith, Chief Operations Officer, OneVault
Daniel Thornhill, User Authentication Product Manager, ValidSoft

11:45 AM – 12:15 PM
Case Studies: Passive Enrollment Takes Off
A leading European Bank has deployed voice biometrics to effortlessly authenticate customers and protect them, by enrolling customers on en masse. Learn how Seamless™ Passive Enrollment is revolutionizing the contact center and changing the way customers interact with their service providers.
Speaker: Elad Hoffman, Solution Manager, NICE Systems

1:30 PM - 2:15 PM
Securing Voice Biometrics Applications
In order for Voice Biometrics to reach its full potential, VB deployments must be secure. This session will examine various security issues, including protection against replay and cut-and-paste attacks, securing a voice print on a mobile device, and protecting the matching process.
Speakers:
Emilio Martinez, CEO, AGNITiO
View Presentation
Francois Grenier, Oberthur Technologies
View Presentation

2:15 PM - 3:00 PM
Multi-purpose and Multi-factor: The New Normal
A panel discussion on the trends and best practices for authentication, personalization, transaction authorization and fraud reduction using multiple authentication factors — including other biometrics — to build trust. Experts will describe issues that organizations will need to consider when thinking about how to incorporate new authentication mechanisms
Speakers:
Val Matula, Senior Director of Multimedia Technologies, Avaya
Ken Palla, Vice President, Union Bank
Vijay Balasubramaniyan, CEO & Co-Founder, Pindrop Security
Girish Wadhwani, Product Marketing Manager, Nok Nok Labs

3:30 PM - 4:00 PM
How to Deploy a Voice Biometric Solution
Enterprise users have to a number of key decisions to make when successfully deploying voice biometrics. These include: Static password vs. text Independent? SDK vs. solution? Client vs. server architecture? Voice vs. Bi-modal? Liveness detection? Speechpro will share practical tips and best practices on the deployment process.
Speakers:
Bryan Chaney, VP of Sales, SpeechPro
Oleg Kovpak, Project Manager, SpeechPro
View Presentation

4:00 PM – 4:45 PM
Executive Panel: Where We’re At and Where We’re Going
Voice biometrics has evolved from a technology to a set of solutions that span mobile commerce, home electronics and automotive marketplaces – in addition to e-commerce contact centers. Top voice biometric engine providers answer “what’s next?” for their products, companies, partners and customers, paying special attention to what it will take to make voice biometrics an integral part of platforms that promote secure, convenient, trusted commerce.
Speakers:
Brett Beranek, Solutions Marketing Manager, Nuance Communications
Julia Webb, Executive Vice President, U.S. Sales and Marketing, VoiceVault
Peter Hauser, Chief Commercial Officer, VoiceTrust
Tamar Sharir, Director of Fraud and Real-Time Authentication Solutions, NICE Systems

Banco Santander-Mexico: 1.7 Million Customer Using Voice Instead of PINs or Passwords

2014 May 14

img_prov_30In a “first” in the country of Mexico, Banco Santander, has reported that roughly 1.7 million of its customers have enrolled in their voiceprints to support secure, simple authentication for telephone-based banking services. Banco Santander launched the service during the fourth quarter of 2013, so this is an impressive ramp-up. More importantly, the bank has found that the vast majority of its customers are pleased to be using the phrase “At Banco Santander, my voice is my password,” in order to be authenticated for their IVR-based telephone banking system. The find it both more convenient and more secure than alternatives.

The rapid rate of enrollment, combined with high levels of satisfaction bode well for members of the voice biometrics ecosystem. Opus Research sees deployments expanding geometrically as banks join telecommunications companies, insurance providers, government agencies and pension programs in offering their customers, clients and citizens with the option to use their spoken phrases to authenticate themselves, authorize transactions or simply prove that they are alive.

José Ignacio Zorrilla, Executive Director for Multichannel services at the bank will share his experience as a keynote speaker at Voice Biometrics Conference-San Francisco which will be held at the Fairmont Hotel in San Francisco today and tomorrow (May 14-15). The service employs the VocalPassword technology from Nuance Communications.

Voice Biometrics Conference SF 2014: Strong, Simple Security 
for E-Commerce and Mobile

2014 May 9

125x125VBC_SF__14-15_2014“Security matters. Strong authentication is key. Voice makes it personal.”
 
These basic truths permeate the packed agenda of keynotes and panels we’ve assembled for next week’s Voice Biometrics Conference San Francisco (May 14-15, 2014).  
 
Speakers strike a balance between experienced security specialists, financial services professionals, mobile mavens and customer experience executives. All share their experiences and points of view regarding the best uses of voice biometrics and related technologies to reduce fraud loss and provide better, more personalized and highly secure conversations.
 
Highlighted keynotes include Beth Gallagher, VP of Payments Innovation at U.S. Bank, and José Ignacio Zorilla, Executive Director of Channels at Banco Santander Mexico.
 
Panelists and presenters represent a spectrum solutions providers, including Nuance, NICE Systems, Verint, VoiceVault, Pindrop Security, AGNITiO, VoiceTrust, IBM, RSA, ValidSoft,  VoiceIT, OneVault, ImageWare Systems and Oberthur Technologies. They will discuss the issues that are shaping mobile authentication, as well as the key factors that will help voice biometrics fulfill its manifest destiny of strong, simple authentication, at scale, across multiple devices and vertical industries.
 
Attendees span security specialists, customer experience officers, mobility mavens, contact center managers and technology planners from many of the largest commercial banks, payment card issuers, insurance carriers, diversified telcos, mobile operators, credit bureaus, search engines, device makers, hosted contact center operators, premises-based enterprise software providers and mobile payment specialists.
 
Join us to help shape the future.

And don’t miss the Networking Reception, hosted by Pindrop Security, on Wednesday, May 14, 5:00pm – 7:00pm with the chance to win an Amazon Fire TV!

VBCSF_sponsors

NICE Systems Gaining Traction for Real-Time Authentication, including Seamless™ Passive Enrollment

2014 May 2

NICE_150NICE Systems has stepped up the marketing efforts surrounding its suite of Real-Time Authentication solutions by formally announcing that it is “already being used by several large financial institutions across the globe, handling millions of calls with high availability and large-scale capacity.” More importantly, it has broadened the product suite by using a “Seamless™ Passive Enrollment process” that leverages previous call recordings to create voiceprints that can be used to confirm each caller’s identity in the background during a call into a company’s contact center.

At  Voice Biometrics Conference-San Francisco next week, Elad Hoffman, Solution Manager at NICE Systems, will describe how Seamless™ Passive Enrollment is being implemented by a leading European bank in a session called “Passive Enrollment Takes Off.” Elad will describe the revolutionary aspects of both passive enrollment and real-time authentication. He’ll be able to describe how the former obviates the need for banks or financial institutions to prompt customers through a process that takes a few minutes (even in the ideal) and, in some cases, has caused customers to question why they need to repeat the same phrase three times. The latter has proven the value of using business rules and speech analytics in real time to provide an ongoing score of the risk that the individual on the other side of the phone line is a criminal.

A third element of the solution is the Contact Center Fraud Prevention solution suite built on the NICE Actimize product set. Together they comprise a layered approach to fraud reduction that includes enrollment and creation of voiceprints  leverageing existing call recordings and passive voice biometric-based authentication to complement existing resources that screen contact center interactions to identify fraud and then help agents take the appropriate actions while in a conversation with a known fraudster. The solution also leverages the text-independent voice biometric engine from Nuance Communications.

This type of product is yet another example of technologies that help a business achieve internally generated key performance measures (KPIs). They stop fraud, speed up call handling times and leverage existing resources while, at the same time, creating a better experience for customers at potentially massive scale. For readers who wonder why this hasn’t taken off sooner and whether there are barriers to broad adoption. Part of the answer has to do with differing interpretations surrounding the handling of call recordings. At a minimum, financial institutions will have to change the preamble to each call. It is well-known that “This call is being recorded” has become a ubiquitous announcement in the course of calls to financial services contact centers. Indeed, every second of every call is subject to recording and some sort of analytic interpretation to make sure that it complies to industry requirements.

A new wrinkle happens when multiple recordings are used to generate a voice biometric template. At a minimum the preamble must be changed. In the past the announcement has said “This call is being recorded for training purposes” or “This call is being recorded to comply with the law.” Staying on the line after hearing the preamble is a form of consent. Federal laws surrounding privacy in many European countries require that storage of information be “purpose driven” and that those purposes be made explicit in order of an individual to give consent. In similar instances, firms that record calls with customers have found that it is sufficient to notify callers that the call is being recorded and then provide details in printed material or disclosures on Web sites. A consensus is building that it is mandatory to tell a caller that a conversation is being recorded as part of efforts to provide evidence of a transaction that is non-refutable.

Other details, like how long a recording is stored, with whom it may be shared, and whether it may be distilled into a voiceprint or template, can be spelled out in contractual statement using another channel. In the U.S., such laws and conditions vary from state to state. There is uneven enforcement in Europe as well. That said, it is always a best practice to err on the side of greater disclosure and gaining customer consent.

VBC-SF 2014 Agenda Update: Sharing Experience and Preparing for the Future

2014 April 18

300x250VBC_SF__14-15_2014The agenda for Voice Biometrics Conference – San Francisco 2014 (#VBCSF2014) has rounded out nicely. We’ll start with a rigorous assessment of the state of the market and culminate, a day and a half later, with an expert panel to discuss opportunity areas and technologies to support multi-factor authentication for a broad set of vertical markets and use cases. In between attendees will be treated to an overview of the mounting threat that phone-based fraud poses to banks, healthcare organizations, government agencies, telecommunications companies and retailers (courtesy of PinDrop Security). It will be followed by a descriptions of the mechanics and financial impact of security breeches at major retailers and card issuers “ripped from the headlines” of the business and general news media (presented by Verint).

A panel of experts will then describe the latest developments in efforts to use voice and other factors to secure mobile devices and apps. Strong, simple authentication is becoming increasingly important as smartphones emerge as the highly personal tools for communications, navigation, search, entertainment and commerce. A number of alternatives – including fingerprint, face, iris, even ear prints – have emerged as biometric candidates for securing and personalizing those smartphones, as well as tablet, phablets and laptops.

Day One culminates with a keynote case study from Beth Gallagher, VP of Payment Innovation at U.S. Bank. Beth will walk through the actual nsteps that a major commercial bank took to identify and specify the requirements for a voice biometric-based platform; processes involved in selecting an approach and a vendor; preparation for roll-out, including proof-of-concept, trials, training and managing expectations. She will also share insights gained from internal tests and evaluations. Her presentation will be followed by a reception and networking opportunity sponsored by Pindrop Security.

Day Two begins with a keynote case study from José Ignacio Zorilla, Executive director of Channels at Banco Santander-Mexico. His bank has more than 3 million monthly callers and has started to use voiceprints as a more convenient way for them to authenticate. His talk will be followed by a micro view of the impact of phone-based fraud on a commercial bank (anonymous, of course, but based on real world events and statistics.)

The rest of the day is dedicated to understanding alternative futures for voice biometrics and multifactor authentication, encompassing cloud-based deployments and the pay-as-you-go business model; operational considerations, such as enrollment procedures, standards development, phone line quality, and more; using voice in passive authentication scenarios, password replacement; bimodal approaches to implementation; and weaving simple authentication into e-commerce over a multiplicity of devices for a variety of verticals.

The closing panel will feature executives from Nuance Communications, VoiceVault, VoiceTrust and NICE Systems. I’ll be there to ask questions and provide my own insights, but we’ve always encouraged attendees to join discussions and BYOQ, “bring your own questions.” Voice biometrics-based solution sets and technologies are maturing rapidly. If you are involved with security, mobility, technology planning or user experience development in the industries mentioned above, you can play a very meaningful role in shaping its future while satisfying your own curiosity.

Live Webcast: “Voice Biometrics: The Benefits of a Unified Approach to Mobile Authentication”

2014 April 7

As smartphones now play key roles in e-commerce and personal communications for hundreds of millions of mobile users, our advice is, “authenticate early and often.” As using the prevailing PIN and password-based systems is easier said than done, voiceprints provide the easy-to-implement and easy-to-use alternative that supports a “unified” approach to mobile authentication.

Join Dan Miller, senior analyst and founder of Opus Research, and Nik Stanbridge, vice president of product marketing at VoiceVault, to engage in a lively discussion of:

  • How mobility is driving the need for stronger authentication to build trusted links between and among individuals and enterprises

  • What voice biometrics technologies are; and how they differ from other factors for promoting security and personalization

  • How a unified approach to design and deployment saves time, money and effort for application developers and solution providers

  • How to get started to gain experience with a unified voice biometric product

Executives at firms with an interest in providing the best, most personalized mobile experience for customers and employees should take part in this webcast. So should mobile application developers who recognize that strong, simple authentication is key to supporting secure payments and highly personalized services.

Webcast – Voice Biometrics: The Benefits of a Unified Approach to Mobile Authentication

April 29, 2014 — 1:00 p.m. EST / 10:00 a.m. PST
Sign up below to register the webcast